Privacy & Policy

Nowpe, operated by Tripathi Communication, provides digital recharge, bill payment and related fintech services. This Privacy Policy explains how we collect, use, protect and disclose information when you use our website or mobile application.

By using Nowpe services, you agree to the collection and use of information in accordance with this Privacy Policy. We use your information solely for providing and improving our services and do not sell or misuse your personal data.


Information Collection and Use

For a better experience, we may require you to provide certain personally identifiable information including, but not limited to:

  • Name
  • Mobile Number
  • Email Address
  • Transaction-related details

This information is used only to operate, maintain and improve our services and is retained as required by law.


Third-Party Services

Nowpe may use third-party services such as payment gateways, analytics tools, and service providers (e.g., telecom operators, BBPS partners). These third parties may collect information required to perform their services.

Example third-party services include:
• Google Play Services
• Payment Gateway Providers


Log Data

In case of application errors, we may collect log data through third-party tools. This may include IP address, device name, operating system version, app configuration, date and time of usage, and other diagnostic data.


Cookies

Nowpe does not directly use cookies. However, third-party libraries or tools may use cookies to enhance service quality. You may choose to disable cookies through your browser settings if applicable.


Service Providers

We may employ third-party companies or individuals to:

  • Facilitate our services
  • Process payments
  • Provide analytics and support

These providers are obligated to protect your data and use it only for assigned purposes.


Security

We value your trust and use commercially acceptable security measures to protect your personal information. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.


Links to Other Websites

Our services may contain links to third-party websites. Nowpe has no control over and assumes no responsibility for the content, privacy policies, or practices of these external sites.


Children’s Privacy

Nowpe services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe your child has provided us with personal data, please contact us immediately.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Users are advised to review this policy periodically.

Effective Date: 09 April 2025


Contact Us

If you have any questions or suggestions regarding this Privacy Policy, please contact us at:

Email: nowpay82100@gmail.com
Phone: 7870446911, 9973961795


Cancellation & Refund Policy

Cancellation requests can be initiated within 24 hours before service usage. Approved refunds are processed within 7–10 working days.

Once a recharge or bill payment is successfully completed, refunds are applicable only in cases of duplicate payment or failed transactions, subject to verification.